Purchasing a New Door or Opener
- How do I choose what Door Professional to use?
- Do they have a Contractors License?
- Do they have a Physical Location or Showroom?
- How many years of experience do they have?
- What is the quality of their products?
- Are they members of IDA or other Garage Door Organizations?
- Do they have IDEA Trained Technicians on Staff?
- Why should I use a professional garage door dealer or installer?
- Why would I choose an insulated garage door?
- Should I purchase a new garage door opener or repair?
- What is the difference between a chain, belt and direct drive?
When choosing a professional, ask the following questions:
A garage door is the largest moving object in your home, and because of the large number of parts, installation of a garage door is highly technical. Connecting the springs can be particularly dangerous, and proper installation is critical to the performance of your door.
Professional garage door dealers and installers can typically install a garage door in a few hours and are careful to make sure safety requirements are met. Installations by most homeowners typically span several days and cause much frustration. In addition, incorrect installation can void certain warranties, so we recommend a trained garage door installer to handle the job for you. One of the other services a professional garage door dealer can provide is the disposal of your old garage door if you are replacing a garage door.
A garage door typically covers the largest opening on a home or commercial building. Insulated doors will help to reduce the transfer of heat or cold air into your garage. Here are some situations where an insulated door is especially important:
If your garage is attached to your home or business, hot or cold air in the garage can travel through the door and the garage to the heated or cooled areas in your home or business. An insulated garage door will reduce the transfer of air from the outside to the inside.
If you use your garage doors in work spaces for business, comfort will be a top priority. An insulated garage door will help keep the temperature in the garage area within a narrower range as compared to the extreme range of outside temperatures.
If your garage is below another room in your building or home, air can travel through the ceiling of the garage area into the floor of the rooms above. An insulated door will keep temperatures in the garage area stable to reduce the temperature fluctuation in upper rooms.
An insulated garage door is generally quieter and has a more attractive interior than a non-insulated door.
Many garage door openers can be repaired and may be a less expensive option. However, there are times when opener replacement is recommended.
Chain Drives use a chain as the mechanism that helps to open and close the door. The Belt Drives use a belt instead of a chain. The Belt Drives are usually quieter and run smoother. The Belt Drives also have more options available such as Built In LED Lights, Camera or Battery Backup Systems. The Direct Drives are also quiet and takes up the least amount of space since it mounts on the wall, next to the door.
Service Questions
- The door does not close or only closes part way and then opens back up.
- The Door only opens a few inches and is too heavy to lift manually.
- Maintenance on Garage Doors
Lubrication of springs, rollers and hinges is recommended on a yearly basis.
- Damaged Section or Sections on Door
- Remotes or Keypads are not Working
- The opener sounds like it is running but nothing is moving.
- How do I open the door if the power is out or the opener isn’t working?
Try adjusting your photo eye sensors. They need to be aligned and clean. Both sensors should have a solid light on.
The Torsion Spring is potentially broken. You will need to replace the Torsion Spring. Contact Hall’s Garage Doors to schedule a Service.
Visual inspect the door and opener for any binding, frayed cable or loose fasteners.
Sometimes sections can be repaired but most of the time they will need to be replaced. In some cased you can just replace the sections that are damaged but there are times when the entire door will need to be replaced.
The battery could need to be replaced
It could have lost its link with the Motor. Follow the manufacturer’s instructions to reprogram.
The gear inside of the motor may be stripped and need to be replaced
The travel assembly may have come disconnected from the Opener
Pull the Red Emergency Release Handle to disengage the door from the Motor. You then use the handle on the door to raise and lower the door.